Terms & Conditions
Your commitment to us
When you confirm your purchase, you are accepting that these terms and conditions form the basis of any contract between Spike Island Development Company and yourself.
Prices are inclusive of any applicable taxes and there are no surcharges whatsoever. Once you have paid, we will not increase the price of your tickets.
Prices displayed on the site are subject to change without notice. Price includes as a minimum return ferry, guided tour and time to self explore. Cafe available on site with separate charges to ticket, during normal opening hours.
Unfortunately we cannot issue any refunds for cancellations, only in the event of cancellation due to weather. No refunds will be issued for late arrivals and the ferry cannot wait, allow plenty time for parking and be at the pier 10 minutes before sailing.
Once purchased on-line tickets may not be used in conjunction with any other offer. No ticket may be resold.
Any discounts or offers on-line are available for limited quantities and periods only and shall not be available on bookings made by phone or in person.
Please bring along your booking reference number viewable on your phone and/or email print out.
Prices are correct at time of going to press and are subject to change without notification.